Chan NYC Jewelry is confident that you will be pleased with our customers service as well as our products. To ensure your positive experience, our staff will make a thorough inspection of your order before it ever goes into its shipping packaging.
If any error in product delivery should occur despite our efforts, or if you encounter an unexpected issue with your product, please let us know right away.
20 days return and full refund if you are unhappy of your purchased items.
Custom jewelry cannot be returned unless there is an actual detect in the product.